FAQs

Q: WHAT CAN YOU PRINT ON?
A: T-SHIRTS, BANNERS, PLASTIC PRINTING, DISPLAYS, WOOD, PLASTIC, METAL, CORRUGATED.

Q: WILL I BE SENT A DIGITAL PROOF BEFORE PRINTING?
A: YES, ALL CUSTOMERS ARE SENT A PROOF FOR APPROVAL BEFORE PRINTING IS STARTED.

Q: WHAT BRANDS DO YOU CARRY AND WHICH BRANDS DO YOU RECOMMEND?
A: WE CAN GET OUR HANDS ON ALL MAJOR BRANDS, BUT MOST COMMONLY USE ALSTYLE, NEXT LEVEL, INDEPENDENT, OPTIMA, DELTA AND GILDAN.

Q: CAN I SUPPLY MY OWN BLANKS?
A: YES

Q: DO YOU OFFER SERVICES OTHER THAN SCREEN PRINTING?
A: YES. IF YOU CAN WEAR IT, ODDS ARE WE CAN PRINT ON IT. JUST ONTO ON OUR QUOTE PAGE AND SHOOT US YOUR ORDER FOR A QUOTE.

Q: DO YOU KEEP SCREENS FOR FUTURE ORDERS?
A: WE WILL KEEP THEM ON HAND FOR THREE MONTHS. IF WE HAVE NOT USED THEM IN THAT TIME FRAME THEY WILL BE DISPOSED OF.

Q: DO YOU OFFER DELIVERY AND SHIPMENT?
A: YES, PLEASE BE SURE TO MAKE A NOTE ON YOUR QUOTE FORM AND WE CAN QUOTE YOU ON SHIPPING.

Q: CAN YOU SHIP MY ORDER TO MULTIPLE LOCATIONS?
A: YES. FOR A SMALL CHARGE WE CAN SPLIT UP THE ORDERS FOR MULTIPLE SHIPMENTS

Q: DO YOU HAVE A MINIMUM?
A: SHOOT US YOUR ORDER AND WE CAN TRY TO MAKE IT WORK.

Q: HOW MUCH ARE SET-UP FEES?
A: SET-UP FEES ARE $50 PER COLOR

Q: WHAT IS THE MINIMUM DPI FOR HI RESOLUTION FILES?
A: 300 DPI.

Q: HOW CAN I SEND HI RESOLUTION FILES TO YOU?
A: EMAIL WORKS. IF IT IS A LARGE FILE, YOU CAN USE AN FTP, YOU SEND IT, DROP BOX, WE TRANSFER, GOOGLE DRIVE, ETC.

Q: WHAT IS YOUR TURN AROUND TIME?
A: OUR STANDARD TURN AROUND TIME IS 5-10 BUSINESS DAYS FROM THE TIME WE RECEIVE YOUR FINAL APPROVAL.

Q: CAN I MIX AND MATCH SHIRT AND INK COLORS?
A: YES, ADDITIONAL CHARGES MAY APPLY.

Q: WHAT TYPE OF FABRIC/GARMENTS CAN YOU PRINT ON?
A: WE CAN PRINT ON VIRTUALLY ANY COMMERCIALLY AVAILABLE GARMENTS INCLUDING: COTTON, POLY, RAYON, SPANDEX, NYLON, ETC.

Q: WHAT IS PRINT READY ARTWORK?
A: PRINT READY ARTWORK IS ARTWORK THAT NEEDS NO RE-SIZING, EDITING, COLOR SEPARATIONS, CLEAN UP, OR ANY OTHER GRAPHIC DESIGN OR ADJUSTMENT.

Q: HOW DO RUSH CHARGES WORK?
A: RUSH CHARGES VARY FROM 10%-50% OF YOUR QUOTED PRICE BASED ON SCOPE OF ORDER AND URGENCY OF DELIVERY. ALL RUSH CHARGES MUST BE QUOTED ON A JOB BY JOB BASIS.

Q: WHAT IS THE STANDARD SCREEN SIZE AND WHAT IS THE JUMBO SCREEN SIZE?
A: STANDARD SCREEN SIZE IS 23″X31″ WITH A MAXIMUM IMAGE SIZE OF 15″X18″. JUMBO SCREEN SIZE IS 25″X36″ WITH A MAXIMUM IMAGE SIZE OF 18″X24″. ADDITIONAL OVERSIZED SCREENS ARE AVAILABLE WITH A MAXIMUM IMAGE SIZE OF UP TO 26″X30″.

Q: CAN YOU PRINT OVER ZIPPERS AND/OR SEAMS?
A: YES, PLEASE NOTE THIS TYPE OF PRINTING CAN RESULT IN REGISTRATION ERRORS AND A HIGHER REJECT/BLEMISH PRINT RATE.

Q: HOW MANY COLORS CAN YOU PRINT?
A: WE CAN PRINT UP TO 16 COLORS.

Q: WHAT IS THE FEE FOR ADDITIONAL ARTWORK/GRAPHIC DESIGN?
A: $50/HR WITH A 1 HOUR MINIMUM.

Q: WHAT SPECIALTY INKS/TECHNIQUES ARE AVAILABLE?
A: FOR AN ADDITIONAL FEE WE OFFER: METALLIC, GLITTER, GLOW IN THE DARK, REFLECTIVE, HIGH DENSITY, PUFF, GEL, LIQUID SILVER, SHIMMER, AND A WIDE RANGE OF FOILS.

Q: HOW CAN I PAY?
A: WE ACCEPT CHECK, CASH, CASHIERS CHECK, BANK WIRE TRANSFER, AMEX, VISA AND MASTERCARD. WE DO NOT ACCEPT PAYPAL.

Q: CAN YOU FOLD AND POLY BAG MY ORDER?
A: YES. WE OFFER A FULL RANGE OF RETAIL READY FINISHING INCLUDING: INDIVIDUAL FOLDING, PRICE TICKETING, HANG TAGGING, POLY BAGGING, HANGERING AND PICK AND PACK STORE DISTRIBUTION.

Q: CAN I KEEP MY SCREENS?
A: NO. YOUR SCREEN FEE IS FOR SCREEN USAGE. WE DO NOT SELL SCREENS. HOWEVER, YOU MAY REQUEST TO KEEP YOUR FILMS.

Q: HOW DO I PREP FILES?
A: FOR SPOT COLOR OR VECTOR JOBS, CREATE THE JOB IN ADOBE ILLUSTRATOR AND LABEL ALL COLORS CLEARLY IN THE SWATCH PALLET. FOR RASTERIZED OR PHOTO REAL ART, CREATE IN ADOBE PHOTOSHOP AND USE LAYERS WHENEVER POSSIBLE FOR COLOR SELECTION AND EDITING OPTIONS.

Q: WHAT TYPE OF FILES SHOULD I SEND?
A: ADOBE ILLUSTRATOR ART FILES .AI, .PDF OR .EPS FORMAT. ADOBE PHOTOSHOP FILES SHOULD ALWAYS BE SENT AS .PSD.