Frequently Asked Questions
At Imagine Printworks, we’re here to make your experience seamless. Below are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us—we’re happy to help!
T-SHIRTS, BANNERS, PLASTIC PRINTING, DISPLAYS, WOOD, PLASTIC, METAL, CORRUGATED.
YES, ALL CUSTOMERS ARE SENT A PROOF FOR APPROVAL BEFORE PRINTING IS STARTED.
WE CAN GET OUR HANDS ON ALL MAJOR BRANDS, BUT MOST COMMONLY USE ALSTYLE, NEXT LEVEL, INDEPENDENT, OPTIMA, DELTA AND GILDAN.
YES. IF YOU CAN WEAR IT, ODDS ARE WE CAN PRINT ON IT. JUST ONTO ON OUR QUOTE PAGE AND SHOOT US YOUR ORDER FOR A QUOTE.
WE WILL KEEP THEM ON HAND FOR THREE MONTHS. IF WE HAVE NOT USED THEM IN THAT TIME FRAME THEY WILL BE DISPOSED OF.
YES, PLEASE BE SURE TO MAKE A NOTE ON YOUR QUOTE FORM AND WE CAN QUOTE YOU ON SHIPPING.
YES. FOR A SMALL CHARGE WE CAN SPLIT UP THE ORDERS FOR MULTIPLE SHIPMENTS
SHOOT US YOUR ORDER AND WE CAN TRY TO MAKE IT WORK.
SET-UP FEES ARE $50 PER COLOR
300 DPI.
EMAIL WORKS. IF IT IS A LARGE FILE, YOU CAN USE AN FTP, YOU SEND IT, DROP BOX, WE TRANSFER, GOOGLE DRIVE, ETC.
OUR STANDARD TURN AROUND TIME IS 5-10 BUSINESS DAYS FROM THE TIME WE RECEIVE YOUR FINAL APPROVAL.
YES, ADDITIONAL CHARGES MAY APPLY.
WE CAN PRINT ON VIRTUALLY ANY COMMERCIALLY AVAILABLE GARMENTS INCLUDING: COTTON, POLY, RAYON, SPANDEX, NYLON, ETC.
PRINT READY ARTWORK IS ARTWORK THAT NEEDS NO RE-SIZING, EDITING, COLOR SEPARATIONS, CLEAN UP, OR ANY OTHER GRAPHIC DESIGN OR ADJUSTMENT.
RUSH CHARGES VARY FROM 10%-50% OF YOUR QUOTED PRICE BASED ON SCOPE OF ORDER AND URGENCY OF DELIVERY. ALL RUSH CHARGES MUST BE QUOTED ON A JOB BY JOB BASIS.
STANDARD SCREEN SIZE IS 23″X31″ WITH A MAXIMUM IMAGE SIZE OF 15″X18″. JUMBO SCREEN SIZE IS 25″X36″ WITH A MAXIMUM IMAGE SIZE OF 18″X24″. ADDITIONAL OVERSIZED SCREENS ARE AVAILABLE WITH A MAXIMUM IMAGE SIZE OF UP TO 26″X30″.
YES, PLEASE NOTE THIS TYPE OF PRINTING CAN RESULT IN REGISTRATION ERRORS AND A HIGHER REJECT/BLEMISH PRINT RATE.
WE CAN PRINT UP TO 16 COLORS.
$50/HR WITH A 1 HOUR MINIMUM.
FOR AN ADDITIONAL FEE WE OFFER: METALLIC, GLITTER, GLOW IN THE DARK, REFLECTIVE, HIGH DENSITY, PUFF, GEL, LIQUID SILVER, SHIMMER, AND A WIDE RANGE OF FOILS.
WE ACCEPT CHECK, CASH, CASHIERS CHECK, BANK WIRE TRANSFER, AMEX, VISA AND MASTERCARD. WE DO NOT ACCEPT PAYPAL.
YES. WE OFFER A FULL RANGE OF RETAIL READY FINISHING INCLUDING: INDIVIDUAL FOLDING, PRICE TICKETING, HANG TAGGING, POLY BAGGING, HANGERING AND PICK AND PACK STORE DISTRIBUTION.
NO. YOUR SCREEN FEE IS FOR SCREEN USAGE. WE DO NOT SELL SCREENS. HOWEVER, YOU MAY REQUEST TO KEEP YOUR FILMS.
FOR SPOT COLOR OR VECTOR JOBS, CREATE THE JOB IN ADOBE ILLUSTRATOR AND LABEL ALL COLORS CLEARLY IN THE SWATCH PALLET. FOR RASTERIZED OR PHOTO REAL ART, CREATE IN ADOBE PHOTOSHOP AND USE LAYERS WHENEVER POSSIBLE FOR COLOR SELECTION AND EDITING OPTIONS.
ADOBE ILLUSTRATOR ART FILES .AI, .PDF OR .EPS FORMAT. ADOBE PHOTOSHOP FILES SHOULD ALWAYS BE SENT AS .PSD.